Frequently Asked Questions
Everything you need to know about shopping with Plusvalueindia for your home essentials.
What is the typical shipping timeline for home decor and Vastu products?
Most orders are processed within 24-48 hours. Depending on your location within India, delivery typically takes 3 to 7 business days. You will receive a tracking link via email once your order is dispatched.
Are your products authentic and handcrafted?
Yes, we pride ourselves on sourcing high-quality, authentic products. Many of our home decor and Vastu items are handcrafted by skilled artisans to ensure unique quality and attention to detail.
What payment methods do you accept?
We accept a wide range of secure payment options including Credit/Debit Cards, Net Banking, UPI, and popular mobile wallets. We also offer Cash on Delivery (COD) for most pin codes.
How do I return a product if it arrives damaged?
We offer a hassle-free replacement policy for damaged items. Please contact our support team within 48 hours of delivery with photos of the damaged product and the packaging to initiate a claim.
Can I cancel my order after it has been placed?
Orders can be cancelled within 12 hours of placement or until they have been shipped, whichever comes first. Once an order is in transit, it cannot be cancelled but can be returned as per our return policy.
Do you offer consultations for Vastu and home energy products?
While we provide detailed descriptions and usage instructions for all our Vastu products, we also offer professional consultation services. You can reach out to our customer care for more information on expert guidance.